Pleasant Experience. I was given the Pamper Yourself package as a gift so I didn't have any hair or waxing treatments. I thought everything & everyone was great! The facial & massage were amazing! Although I didn't care for having to go up a steep spiral staircase via the sales floor in a robe (I was prepared for this after reading other reviews though). The hand treament was just ok & the pedicure was nice even though you soak in a large metal bowl so there's no massaging jets. The tech was friendly & chatty too. All in all it was relaxing day & I would recommend it to anyone.
Burned my brows. My stylist was 25 minutes late, the "aesthetician" burned my brows, the front desk lady blamed it on me she said my skin is too sensitive and I should get them threaded. Not true I always get them waxed. This place sucks, don't judge this book by it's cover, just because it is pretty on the outside doesn't mean they're good. All I got was a $140 bill and embarassing blisters on my face.
I love Eden Day Spa!. I am a military spouse and I have my priorities straight.... Each time I get to a new town I say, "Where do I get my hair done......and now let's sign into the base." ;) I am weary of getting hair services in spas because I feel like you'll get better results at a place that focuses solely on hair, but this time I was wrong! After hearing so many good things about Eden, I had to try it out. First of all, I want to tell everyone, do your homework! Don't go to a spa or salon on a whim and just get any old body and then complain. Know what you want and communicate with your stylist. Please don't write bad reviews because you didn't do your part! That being said, I got foil highlights and about NINE inches taken off my hair by Tonya Derose. I am very particular when it comes to my hair but I wasn't sure exactly what I needed and what would look best and I've also contemplated cutting my long hair for years but wasn't ready until now. After really communicating with Tonya, I got a beautiful cut and color and went from fried, dried and petrified to healthy and fabulous hair. Even though my hair is shorter now I still feel flirty and feminine. From the minute I came in (and I was lost and late) Tonya was wonderful and professional and warm and anticipated my every need, offering drinks and magazines and just the right amount of conversation. They have made a lifetime client out of me!
Several bad experiences. I agree with some of the other reviewers on the professionalism issues. The stylists do gossip, including the last one I had who paid more attention to that than my hair. I haven't ever been totally satisfied with a haircut or color there and I guess I've learned my lesson and will be moving on. I give two stars because the person who does my eyebrows is very professional and does a good job every time and actually LISTENS to me when I tell her what I want.
Eden Day Spa great experience.
Around Father's Day, birthday, Christmas, etc., one of my family members will give me a 30min. to one hour massage for a gift at Eden. Each time, I was treated like royalty. They were friendly, prompt, and went out of their way to be courteous, even when I didn't know what I was doing or what to do next. The massage therapists are exceptional, friendly and remember you from the time before. I really look forward to those special occasions when I get to have another massage.
I once had my hair cut there too by a new trainee. She was very intricate and thorough. She did a great job.
This place sucks big time. These reviews HAVE to be fake or old, I can't see how they can be true. My experience there was horrible, the staff is so rude and just seem irritated to be at work, and the hair stylist I had messed my hair up bad, but not only that but her and the other stylists in the room were gossiping about another employee that they don't care for too much that wasn't at work that day. Don't go to this place
Not Always Relaxing!.
I've been to Eden Day in Clarksville several time and it's anybody's guess if the experience will be tranquil or hustling. Although the staff is accommodating, the business has outgrown the facility. The area around the Spa has grown as well and the spa is nestled amongst Physician's offices, YMCA, KY Fried Chicken and housing developments.There are a few therapy rooms downstairs along with the hair salon. There are a couple of "meeting rooms" upstairs as well as a couple of therapy rooms. I am speculating that the upstairs was an afterthought as the business grew. To get upstairs for a second or third treatment, you are led out front into the reception area where the public is purchasing items or gift certificates. You find yourself the only oily person in a robe among the citizens. You could be led up the tiny, spiral staircase that is on an incline much like attic stairs. Be sure to wear underwear as the public watches you ascend up into the second floor area.
I received a $40+ pedicure in the upstairs. The attendant had to carry water into the room from outside the room and I received the pedicure in a $1.00 plastic bin that was from a Dollar Store. Not fun or relaxing to say the least. Eden Day Spa has a very small pedicure room with 4 or 5 chairs VERY CLOSE together. You still don't get to experience a quiet, intimate services as the attendants chat to one another.
Be sure to request that ALL your services be provided downstairs. At least the therapy room will be equipped correctly.
Even though Eden Day Spa is one of the best Clarksville has to offer, many folks in this town have not had the opportunity to experience other spas and have nothing to compare Eden Day to....so they really don't know any better. and the facility is a
The prices at Eden Day are very fair when compared to other spas and ok if your only.choice is to stay in Clarksville. If you have time and a little extra money, checking out other spas would be fun.
comment. Well the cancellation service is for good reasons only. These employees give us great service every single time. They are working as well, as you are, for there income. U know, pay bills.. They are not hourly. So which your confused. they could book someone in your place 24 hours ahead of time, that deserves there quality service. Family practice doctors would have charged you the same even more. They are top professionals of, skin,massage, hair, and nails. They deserve the same respect. High quality is all you recieve from that place. I have had nothing but great quality from Eden Day Spa. Maybe you should show on time, write in your calendar and receive the same quality services that many of the guests have received. Eden day spa is the best salon my family has been to.
Bad customer service and policies. I will never spend my money at this spa again. They have a very strict cancellation policy; if you do not cancel within 24 hours they will charge your credit card, which you have to provide for an appointment. And I had no problem with this policy until they called me one hour prior to an appointment (that I had scheduled a week in advance) and canceled. And the only compensation they provided was attitude. I can help but find the irony in the fact that a business expects their clients to live up to a standard that they can't match.
love it!!!!!!!!!!!!!!!!!. I love eden day spa!!!!!!!!!!!!! I always get a massage and a facial it is so relaxing!!i love getting my pedicures there and they do a great job on hair!!!! I love the aveda products and scents that they have to choose from. The staff is so nice if you ever need a day of relaxation go to eden day spa...it is worth every penny
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